Privacy Policy

This Privacy Policy describes how Anthony's Coal Fired Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, and safeguards your personal information when you visit our website at pizz-anthonys.rest, place an online order, subscribe to our communications, or otherwise interact with our services. Please read this policy carefully. By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner, in compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable data protection regulations.

1. About Us

Anthony's Coal Fired Pizza is a food service business operating in the United States, dedicated to delivering an exceptional dining experience both in-restaurant and through our online ordering platform. Our contact details for all privacy-related inquiries are as follows:

For any privacy-specific inquiries, requests, or concerns, please contact us directly at [email protected] with the subject line "Privacy Inquiry."

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• All visitors to our website at pizz-anthonys.rest
• Customers who place online orders or create accounts on our platform
• Individuals who subscribe to our email newsletters, promotions, or loyalty programs
• Users who interact with us through social media platforms or third-party review sites
• Job applicants and individuals who contact us for any business reason
• Any individual who otherwise provides personal information to Anthony's Coal Fired Pizza

This policy does not apply to third-party websites, apps, or services that may be linked to or from our website. We encourage you to review the privacy policies of those third parties independently.

3. Information We Collect

We collect several categories of personal information depending on how you interact with us. The types of information we may collect are described below.

3.1 Personal Identification Information

When you place an order, create an account, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Mailing or delivery address
• Date of birth (where relevant for age verification or birthday promotions)
• Username and password (for registered accounts)

3.2 Payment and Transaction Information

To process online orders and payments, we may collect:

• Credit card or debit card information (processed through secure, PCI-DSS compliant third-party payment processors)
• Billing address
• Order history and transaction records
• Purchase amounts and itemized order details

Please Note: We do not store full payment card numbers on our servers. All payment processing is handled by certified, secure third-party payment processors, and only tokenized or masked data is retained by us.

3.3 Usage Data and Technical Information

When you visit our website, we automatically collect certain technical and usage data, including:

• IP address
• Browser type and version
• Operating system and device type
• Referring URL (the site you came from)
• Pages visited, time spent on each page, and navigation paths
• Date and time of your visit
• Clickstream data and interaction logs
• Search queries made on our website

3.4 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your interactions with our website. This may include session cookies, persistent cookies, and third-party analytics cookies. For full details, please refer to Section 9 – Cookie Usage of this policy.

3.5 Communications and Preferences

When you contact us by email, through our contact form, or subscribe to our marketing communications, we may collect:

• The content of your messages and inquiries
• Your email marketing preferences and opt-in/opt-out status
• Feedback, reviews, or survey responses you submit
• Loyalty program preferences and redemption history

3.6 Location Data

With your permission or based on your delivery address, we may collect approximate or precise location data to facilitate delivery services, suggest the nearest restaurant location, or provide location-based promotions.

3.7 Information from Third Parties

We may also receive information about you from third-party sources, such as:

• Third-party food delivery platforms and partner services
• Social media platforms (if you choose to connect your account or log in via social media)
• Analytics and advertising partners
• Publicly available sources

4. How We Use Your Information

Anthony's Coal Fired Pizza uses the personal information we collect for the following purposes:

4.1 Providing and Managing Our Services

• Processing and fulfilling your online food orders
• Managing your customer account and login credentials
• Facilitating delivery or pickup arrangements
• Processing payments and sending order confirmations and receipts
• Responding to your inquiries, complaints, or customer service requests
• Administering our loyalty programs and rewards

4.2 Analytics and Website Improvement

• Analyzing website traffic and user behavior to improve our online platform
• Identifying popular menu items and optimizing our offerings
• Conducting internal research and business analysis
• Testing new features and improving overall user experience
• Diagnosing technical issues and monitoring website performance

4.3 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, and special offers (with your consent where required by law)
• Personalizing marketing messages based on your order history and preferences
• Running targeted advertising campaigns on third-party platforms
• Notifying you about seasonal promotions, new menu items, or special events
• Sending birthday or anniversary rewards where you have opted into such programs

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any of our emails or by contacting us at [email protected].

4.4 Legal Compliance and Safety

• Complying with applicable federal and state laws and regulations
• Responding to lawful requests, court orders, or government investigations
• Preventing fraud, unauthorized access, and other illegal activities
• Enforcing our Terms of Service and other legal agreements
• Protecting the rights, property, and safety of our customers, employees, and the public

4.5 Business Operations

• Managing our business operations and internal administration
• Conducting due diligence in connection with mergers, acquisitions, or business transfers
• Evaluating job applications and communicating with prospective employees
• Improving food safety and allergen management procedures

5. Legal Basis for Processing

Under applicable U.S. privacy laws, including the CCPA/CPRA, we process your personal information based on the following lawful grounds:

• Contractual Necessity: Processing necessary to fulfill your orders or manage your customer account.
• Legitimate Business Interests: Processing for fraud prevention, security, website analytics, and business improvement, provided these interests do not override your privacy rights.
• Legal Obligation: Processing required to comply with applicable laws, regulations, or lawful governmental requests.
• Consent: Processing based on your freely given, informed, and specific consent, such as for marketing communications or the use of non-essential cookies.

6. Sharing Your Information with Third Parties

We do not sell your personal information for monetary consideration. However, we may share your personal information with trusted third parties under the following circumstances:

6.1 Service Providers and Business Partners

We work with third-party service providers who assist us in operating our business and delivering our services. These may include:

• Payment processors (e.g., Stripe, Square, or other PCI-DSS compliant providers)
• Food delivery and logistics platforms
• Email marketing and communications platforms (e.g., Mailchimp, Klaviyo)
• Website analytics providers (e.g., Google Analytics)
• Cloud hosting and data storage providers
• Customer relationship management (CRM) software providers
• Online ordering platform providers
• Loyalty and rewards program administrators
• IT support and cybersecurity service providers

All service providers are contractually required to protect your personal information, use it only for the purposes for which it was shared, and comply with applicable privacy laws.

6.2 Advertising and Analytics Partners

We may share anonymized or aggregated usage data with advertising and analytics partners to help us understand how our website is used and to deliver targeted advertising. This may involve sharing data with platforms such as Google Ads, Meta (Facebook/Instagram), or other advertising networks. Where required, we will obtain your consent before engaging in targeted advertising.

6.3 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in response to valid legal processes, including:

• Subpoenas, court orders, or governmental requests
• Requests from law enforcement agencies
• Legal proceedings in which we are involved
• Regulatory compliance requirements

6.4 Business Transfers

In the event that Anthony's Coal Fired Pizza is involved in a merger, acquisition, asset sale, restructuring, or other corporate transaction, your personal information may be transferred to the relevant third party as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

6.5 With Your Consent

We may share your information with other third parties when you have given us explicit consent to do so, for example, when participating in a co-branded promotion or entering a joint contest.

7. Data Security

Anthony's Coal Fired Pizza takes the security of your personal information seriously and implements a range of technical, administrative, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

7.1 Technical Safeguards

• Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption for all data transmitted through our website
• Encrypted storage of sensitive personal information
• Firewalls and intrusion detection systems
• Regular security vulnerability assessments and penetration testing
• Multi-factor authentication for internal systems
• Secure, tokenized payment processing in compliance with PCI-DSS standards

7.2 Administrative Safeguards

• Restricted access to personal data on a need-to-know basis
• Employee training on data privacy and security practices
• Data processing agreements with all third-party service providers
• Regular internal audits of data handling practices
• Incident response plans for potential data breaches

7.3 Physical Safeguards

• Secured physical access to server infrastructure
• Secure disposal of physical records containing personal data

8. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We respect and honor these rights in accordance with applicable U.S. privacy laws, including the CCPA/CPRA for California residents.

8.1 Right to Know and Access

You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for which it was used, and the categories of third parties with whom it was shared.

8.2 Right to Correction

You have the right to request that we correct inaccurate personal information that we hold about you. We will use commercially reasonable efforts to honor your correction request and update your records accordingly.

8.3 Right to Deletion

You have the right to request the deletion of your personal information, subject to certain exceptions permitted by law (for example, where we are required to retain data to fulfill a legal obligation, complete a transaction, or for security purposes).

8.4 Right to Data Portability

You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to have that information transmitted to another service provider where technically feasible.

8.5 Right to Opt Out of Sale or Sharing of Personal Information

Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information for cross-context behavioral advertising purposes. While we do not sell personal information in the traditional sense, if any of our advertising or analytics activities constitute a "share" under California law, you may exercise your opt-out right by contacting us at [email protected].

8.6 Right to Limit Use of Sensitive Personal Information

California residents have the right to limit our use and disclosure of sensitive personal information (such as precise geolocation data or account credentials) to purposes strictly necessary to provide requested services.

8.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. You will not receive a different level of service, higher prices, or reduced quality of service as a result of exercising your rights under applicable privacy laws.

8.8 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable consumer request to us using one of the following methods:

• Email: [email protected] with the subject line "Privacy Rights Request"
• Website: pizz-anthonys.rest (via our contact form)

We will respond to verifiable consumer requests within 45 days of receipt. If we require additional time (up to 90 days total), we will inform you of the reason and extension in writing. We may need to verify your identity before processing your request to protect your privacy and prevent unauthorized access.

You may designate an authorized agent to submit a request on your behalf. The authorized agent must provide written proof of their authorization, and we may require you to directly verify your identity with us.

9. Cookie Usage

Our website at pizz-anthonys.rest uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support our marketing efforts. Cookies are small text files placed on your device when you visit a website.

9.1 Types of Cookies We Use

You can manage or disable cookies through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders or access certain features. For comprehensive details about our use of cookies and how to manage your preferences, please refer to our Cookie Policy available on our website.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods we apply are as follows:

When personal information is no longer required, we securely delete or anonymize it in accordance with our data retention and disposal procedures.

11. Children's Privacy

Our website and online services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from individuals under the age of 18.

In compliance with the Children's Online Privacy Protection Act (COPPA) and other applicable laws, if we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected].

We strongly encourage parents and guardians to monitor and supervise their children's online activity and to use parental control tools where available to prevent minors from accessing services not intended for them.

12. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States, and our primary data processing activities take place within the United States. If you are accessing our website from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States.

Data protection laws in the United States may differ from those in your home country. By using our website and services, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy and applicable U.S. laws.

Where we engage third-party service providers located in other countries, we take steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable law, including the use of contractual data protection agreements.

13. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, food delivery apps, or other external services. These third-party sites operate independently and have their own privacy policies. We are not responsible for the privacy practices, content, or security of any third-party website or service.

We encourage you to review the privacy policies of any third-party platforms you access through links on our website, including but not limited to:

• Third-party food delivery services (e.g., DoorDash, Uber Eats, Grubhub)
• Social media platforms (e.g., Facebook, Instagram, Twitter/X, TikTok)
• Review and rating platforms (e.g., Yelp, Google Reviews)
• Payment processors and digital wallets

14. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), effective January 1, 2023. In addition to the rights described in Section 8 of this policy, California residents are entitled to the following:

14.1 Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information from California residents:

• Identifiers (name, email address, IP address, account username)
• Commercial information (order history, transaction records, purchasing behavior)
• Internet or electronic network activity (browsing history on our site, cookie data)
• Geolocation data (approximate location based on IP or delivery address)
• Inferences drawn from personal information (preferences, order habits)
• Financial information (payment card data handled by third-party processors)

14.2 Categories of Sources

We collect personal information directly from you, automatically through your use of our website, and from third-party sources including delivery platforms and analytics providers.

14.3 Business or Commercial Purposes for Collection

We collect personal information for the purposes described in Section 4 of this Privacy Policy, including order fulfillment, analytics, marketing, and legal compliance.

14.4 "Shine the Light" Law

California Civil Code Section 1798.83 permits California residents to request a list of all third parties to which we have disclosed personal information for direct marketing purposes in the preceding calendar year. To make such a request, please contact us at [email protected].

15. Do Not Track Signals

Some web browsers transmit "Do Not Track" (DNT) signals to websites. At this time, there is no universally accepted standard for how websites should respond to DNT signals. Our website does not currently respond to DNT signals from browsers. However, you may manage your tracking preferences through our cookie consent tool or by adjusting your browser settings.

16. How to File a Complaint

If you have concerns about how we have handled your personal information and are not satisfied with our response to your inquiry, you have the right to file a complaint with the appropriate regulatory authority.

16.1 Federal Trade Commission (FTC)

The Federal Trade Commission (FTC) is the primary U.S. federal agency responsible for consumer protection and privacy enforcement. You may file a complaint with the FTC at:

• Website: reportfraud.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

16.2 California Privacy Protection Agency (CPPA)

If you are a California resident, you may file a complaint with the California Privacy Protection Agency (CPPA), which enforces the CCPA/CPRA:

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Blvd, Sacramento, CA 95834

16.3 State Attorney General Offices

Depending on your state of residence, you may also file privacy-related complaints with your state's Attorney General office. Many states have consumer protection divisions that handle privacy complaints.

16.4 Contact Us First

We encourage you to contact us directly before filing a formal complaint so that we have the opportunity to address your concerns promptly:

• Email: [email protected]
• Website: pizz-anthonys.rest

17. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website
• Send an email notification to registered users where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services following the posting of changes constitutes your acceptance of those changes, to the extent permitted by applicable law.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact us:

We are committed to addressing your privacy concerns in a timely, transparent, and respectful manner. Our goal is to ensure that your personal information is handled with the highest standards of care and in full compliance with applicable United States privacy laws.